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Customer Service

At Violet our ambition is to answer all customer querries within 1 hour. Customer service, better gaming experience and highest return is our motto. Our customer support opening hours are listed below.


Monday to Friday

Ticket system: 9 am to 12 am
E-mail: 9 am to 12 am


Saturday, Sundays and major holidays

Ticket system: 10 am to 10 pm
E-mail: 10 am to 10 pm


Please note that the easiest way to communicate with us is through the internal ticket system (help system) where you also will find automated answers to the most commonly asked questions.

For further information please visit the HELP tab in the main menu bar.
 
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Violet Bingo™ is a registered trademark. All rights reserved. The site is operated by Unibet (International) ltd whose registered office is "Fawwara Bldgs", Msida Road, Gzira GZR 1402, Malta; Phone +356 2133 3532; Fax +356 2133 3577; E-mail support@violetbingo.com; www.violetbingo.com

The “License” is provided by the Lotteries and Gaming Authority (“LGA”). This public regulatory body is responsible for the governance of all forms of gaming based in Malta. Find out more about the LGA at http://www.lga.org.mt. The official number and date of issue of the licenses: LGA/CL1/106/2000 Effective date 30th November 2010, LGA/CL1/487/2008 Effective date 4th June 2009, LGA/CL1/729/2011 effective date 8th March 2012, LGA/CL1/658/2010 effective date 21st March 2012.