How do I play slots?
What software do I need to play Slots?
Violet Slots require the latest versions of Java and Macromedia Flash in order to enjoy all our games. If you experience problems with a specific slot, or all slots, please ensure you have both programs up to date.
Click on following links to download the latest version of Java and Flash.
I have the latest version of Macromedia Flash and Java but I still can't play
If you’re still getting no joy, try these steps:
1. Test your Java by following this link.
2. Empty your temporary internet files and cookies. With most browsers you will find this functionality under “Tools” and “Internet Options” or “Clear Private Data”.
3. Make sure you are virus free with, for example, AVG.
4. Delete destructive programs, for example, Adaware.
For other questions or queries you can always contact our Customer Support. Please note that when you contact Customer Support it is best to give them as much detail as possible, the exact time of play, the game, the stake and preferably a screenshot of what happened. This will improve the reaction speed significantly.
Can I try Violet Slots for free?
Yes, you can try any or all of the slots for free. The game will provide the option automatically when it loads. Or simply select 'Play for Fun' mode, we recommend you get a feel for the game before staking real funds.
Do I need to transfer funds to play?
No, when playing any of the Slots under the Slots Tab you can use the money from your "Main Wallet".
What is the minimum/maximum stake?
Every slot is different, but the smallest bet for most games is £0.10. The maximum payout for most games is £20,000 in a single game round. The maximum stake will be a stake where this maximum payout cannot be exceeded.
Can I count on the Violet Slots being fair?
Violet Slots are independently monitored to ensure fairness. Outcomes are guaranteed to be random. This is independently verified annually. What is more, each game is an entirely new event, meaning the result of one game has nothing to do with what happened in the game previous to it. Violet Slots are supervised 24 hours a day, 7 days a week.
What happens if I lose my connection before the slot ends?
Bets are stored in the database until the next time you access the slot. The slot will open up where you left it.
The slot seems to be running very slow. Is there anything I can do to speed it up?
Violet Slots only run as fast as your computer allows them to. You may not need a whole new computer maybe just some memory upgrades and a boost to your broadband. Other than that, there is not much we can do to speed up the slot on our end.
Can I be blocked from Violet Slots?
On demand, we can block your account to Violet Slots. Please contact Customer Support for assistance.